Billing Terms

Welcome to Zaokae. To ensure a safe, reliable, and seamless shopping experience, we provide a secure payment infrastructure for all transactions conducted on our platform. By initiating a purchase on our website, you agree to the billing policies outlined below.

1. Currency and Accepted Payment Methods

All transactions, checkout subtotals, and final totals are calculated and processed exclusively in United States Dollars (USD). We accept the following secure payment methods for purchases:

  • Visa
  • Mastercard
  • American Express
  • Discover
  • JCB
  • PayPal

2. Payment Authorization and Security

  • Full Payment Required: Your payment method will be charged immediately upon order confirmation. We do not support cash on delivery (COD) or deferred payment plans.
  • SSL Encryption: Our checkout process utilizes industry-standard 256-bit Secure Sockets Layer (SSL) encryption technology. Your full payment card information is securely transmitted directly to our PCI-DSS compliant payment gateways and is never stored on our company servers.
  • Fraud Protection: To prevent unauthorized use, all transactions undergo standard verification procedures. If our risk system flags a transaction as potentially fraudulent, we reserve the right to put the order on hold and request formal identification validation, or cancel the transaction entirely for your security.

3. Sales Tax and Hidden Fees

  • Transparent Pricing: The price listed on the product page, plus any state-regulated local sales tax calculated at checkout (based on your specific US delivery address), is the absolute final cost.
  • No Hidden Surcharges: We do not charge handling fees, packaging fees, credit card processing surcharges, or automated subscription fees. Shipping is entirely free ($0.00).

4. Billing Discrepancies and Inquiries

If you notice any discrepancies, duplicate charges, or errors on your bank or credit card statement related to a purchase at Zaokae, please contact us immediately at support@zaokae.com. We will investigate the issue and resolve any billing errors within 48 hours.

Contact & Corporate Identity Information

This website and its billing operations are managed by the registered legal entity:

Store Name: Zaokae
Legal Corporate Entity: MDJ FOODS PTY LTD
Australian Company Number (ACN): 697 259 135
Email: support@zaokae.com
Phone Number: +61485842116
Corporate Head Office: Unit 4, 10 Bates Ave, Paddington, NSW 2021, Australia